eBooks FAQs

Q: What is a Norwood House Press eBook?

A: Our eBooks are electronic versions of the printed books with additional searchable functions. They are hosted online and can be accessed at any time viewable from school or home.

Q: What are the features of the hosted eBooks?

A: Our eBooks have many features to enhance a student’s reading experience.

• Table of Contents: Most of our eBooks include an interactive Table of Contents. By clicking on each link, you will be taken to that page. • Bookmarking: Users can "bookmark" eBook pages with short notes. To do so, navigate to the page you want to bookmark, and then click on the bookmark icon in the lower left hand corner of the page. Type your short note in to the space provided and click "Add." These bookmarks are saved as "cookies" on the computer the book is opened on, so the bookmarks do not stay with the book; they will only be visible if the book is opened on the same computer. • Thumbnail View: Every eBook includes a thumbnail view of each page in the book. Clicking on a thumbnail image will take users to the corresponding page. • Full screen View: Every eBook includes the option to view the page at full screen. Look for the icon along the bottom of the eBook. To return to the regular view, click the Esc button on your keyboard. • Search: Our eBooks are searchable by keyword. Along the top of the eBook page, you will find a search bar. After you enter your search term and hit the Enter/Return key, the search results will appear along the left hand side of the eBook screen. Users can click on each result to go to the page that includes the result. The search term will be highlighted on the page. • Page Navigation: The arrow icons in the lower right hand corner of the page allow users to navigate through the book page by page or jumping from the cover to the back page. The arrows at the left /right of the book pages also allow navigation from page to page. Users can also "grab" a page corner with their mouse and pulling it across their screen, thereby "turning" the page.

Q: What are the system requirements and what devices can I use with Norwood House Press eBooks?

A: Our eBooks use Adobe® Flash® Player, and can be used on a Mac or PC platform. Required software for this product is Flash Player 9 or higher. A minimum of 128 MB of RAM is recommended. Our books work on devices that support Flash, such as the Nook Color. However, they do not work on most e-reading devices, such as the Amazon Kindle. If you’re wondering about a specific device, please contact us and we will let you know or provide a free trial so you can test the eBooks on your device. Our eBooks are also SMART Board compatible, but they are not SMART Board certified, since they were not built using Notebook software. This means there will be some functionality that a SMART Board offers that will not be available. The eBooks are compatible with whiteboards as well.

 Q: How do I get my eBooks?

 A: Our eBooks are sold to institutions such as schools and public libraries and to individual consumers.

Institutional Customers

School and Libraries can purchase eBooks in a variety of licensing options. Simply select your preferred option on the eBook detail page at: www.norwoodhousepress.com and submit your order. You will be contacted by us to provide additional information. We will need additional contact information and an authentication method. We offer several authentication methods:

1.) User name and password: Select a common user name and password for your users to gain access.

2.) IP authentication: If we add your school’s IP address or range to your account, students who access your Norwood House Press library from the school building will automatically be logged in and will not have to enter a username and password. This is a great option for schools that have eBook links available online, but not on a password-protected site. PLEASE NOTE: • IP authentication is not an access option for schools in districts that use a shared public IP address. If you are unsure, please consult your technical staff. • IP authentication does not work remotely (from home).

3.) Referring URL authentication: If your school has a secure password-protected site, we can put the URL of your site on our list of approved URLs, and any time a student clicks on a Norwood House Press hosted link from your site - regardless of whether they are at school or at home - they will be automatically logged in. PLEASE NOTE: • The referring URL must be a password-protected site that is accessible only by students that attend your school building or patrons of your library branch.

4.) MARC Records: If you provide the information for IP Authentication or a Referring URL, students can access the eBooks directly from a link in the MARC records in your library’s online catalog. If no IP Authentication or referring URL is provided, users will be redirected to a log-in screen when they click on the link in your online catalog.

Individual Consumers

Individual consumers are offered the option of reading the book online or a one-time download to a single PC, i0s or Android device. Select "Individual eBook" tab at norwood.ipublishcentral.com and select your eBook. To purchase: set up an account and user name and password, download the ipublishcentral reader app on your device and complete the purchase. Once purchased, users can access the book on line at norwood.ipublishcentral.com or on their device via the ipublishcentral read app. 

Q: Can Norwood House Press provide MARC records for the eBooks?

A: Yes, MARC records are available for all Norwood House Press eBooks. To order MARC records, please contact us at customerservice@norwoodhousepress.com or (866) 565-2900 before or after you place your order.

Q: With whom can I share our eBooks?

A: Our eBooks are sold as a site-license subscription. That means any students or teachers of your school may access them at school or at home. However, the eBooks may not be shared with students or teachers at other schools, not even those within your district.

Q: Can users print, copy, or paste from Norwood House Press eBooks?

A: No, users cannot print, copy, or paste the pages.

Q: What is your institutional pricing?

A: Prices listed on the website provide for multiple pricing options based on terms of use. For information on use terms available please see: eBook licensing Options below. For district wide or quantity discounts, please email customer service at customerservice@norwoodhousepress.com or call us at (866) 565-2900.

Q: What are the eBook Licensing options:

Libraries: Options vary based on the title, but options can include:

One user at a time, or unlimited simultaneous access for a 2 years, 5 years, or an unlimited time period.

Classroom: Options vary based on the title, but options can include:

One user at a time, 30 seats of simultaneous access for 2 years, 30 seats simultaneous access for 5 years.

Individuals: instant download to one device.

Q: What privileges does an account administrator have?

A: An account administrator can download usage statistics, add or change usernames and passwords, and update other account information. When logging in, an account administrator will see a link in the top bar that says "Manage My Account." Clicking on that link will lead them to these options.

Q: What if I need technical support or lose my password?

A: For technical support email: norwood.support@ipublishcentral.com. The support team will return your email within one business day. For all other eBook questions, please call Norwood House Press at 866-565-2900 or email us: customerservice@norwoodhousepress.com.

Q: Terms of Use

A: Authorized Use for a standard institutional site license for our eBooks provides access for authorized users in a single building at a single location only. For school libraries, authorized users include the administration, faculty, staff, students, and parents of students; for public libraries, authorized users include the staff and residents of the locality that funds the library. These authorized users may access Norwood House Press eBooks from the institution or from remote locations with proper authentication. Users may not share their institution’s username and password with any individual who is not an authorized user. Norwood House Press reserves the right to terminate your access to the licensed materials without refund if these terms are violated. Norwood House Press will not terminate the site license without first notifying the institution of use violations and giving the school or library the opportunity to resolve any violations. Copyright All eBooks are copyrighted by Norwood House Press. No transfer of copyright is made by the site license. You may not sell or transfer the licensed materials. Web Hosting Norwood House Press will guarantee to host the eBooks online in the current platform for a minimum of 1 year after purchase. Norwood House Press reserves the right to change or upgrade the eBook product by either transferring/upgrading the eBooks to a new digital platform, or, if this is not possible, ending the hosting service and the end of the subscription.